Restaurant Operations Manager
3 weeks ago
At Wok Box, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our fast food establishment. The ideal candidate will have a strong background in restaurant management, with experience in determining service types, implementing operational procedures, and balancing cash and completing balance sheets.
- Key Responsibilities:
- Develop and implement operational procedures to ensure efficient service delivery
- Manage cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews and provide feedback to team members
- Cost products and services, and negotiate arrangements with suppliers
- Organize and maintain inventory, and ensure health and safety regulations are followed
- Participate in marketing plans and implementation, and address customer complaints or concerns
- Provide exceptional customer service, and plan, organize, direct, control, and evaluate daily operations
Requirements:
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
- 1 year to less than 2 years of experience in restaurant management
- Excellent written communication skills, and ability to work under pressure
- Efficient interpersonal skills, and attention to detail
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