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Bilingual Contact Centre Representative, Canadian Banking, TD Bank

1 month ago


Montreal, Quebec, Canada TD Bank Full time
TD Bank Bilingual Customer Service Representative

Join our team of dedicated professionals at TD Bank, where we strive to deliver exceptional customer service and support to our clients. As a Bilingual Customer Service Representative, you will play a key role in providing assistance to our clients in both French and English.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities

  • Provide exceptional customer service to clients in both French and English
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve customer service skills and knowledge

Requirements

  • Bilingualism in French and English (spoken and written)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required

What We Offer

As a Bilingual Customer Service Representative at TD Bank, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].