Mortgage Banking Specialist

6 days ago


Montreal, Quebec, Canada Banque Nationale du Canada Full time
About the Role

We are seeking a highly motivated and customer-focused Mortgage Banking Specialist to join our team at Banque Nationale du Canada. As a key member of our mortgage services team, you will be responsible for providing exceptional client service and support to our clients in their mortgage renewal process.

Key Responsibilities
  1. Client Contact and Support: Establish and maintain strong relationships with clients to understand their mortgage renewal needs and provide personalized advice on available options.
  2. Mortgage Renewal Analysis: Conduct thorough analysis of clients' existing mortgage loan files to assess their renewal needs and identify opportunities for growth.
  3. Product and Service Recommendations: Provide clients with expert advice on mortgage renewal options, including interest rates, terms, and conditions, and negotiate competitive advantages of our loans, insurance coverage, and financial services.
  4. Compliance and Risk Management: Ensure adherence to compliance and risk management rules and regulations to maintain the highest level of client trust and satisfaction.
Requirements
  • Education: Hold a college diploma (DEC) or equivalent.
  • Experience: Possess customer service experience, an inclusive attitude, and openness to diversity.
  • Language: Fluency in French is required, as you will be working with clients who speak a language other than French regularly.
What We Offer

As a Mortgage Banking Specialist at Banque Nationale du Canada, you will have access to a comprehensive training program, competitive compensation, and a wide range of flexible benefits to promote your wellbeing and that of your family. Our dynamic work environment and cutting-edge collaboration tools foster a positive employee experience, and we actively listen to employees' ideas through regular feedback and ongoing communication.

Why Join Our Team

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us. We want to offer an accessible, barrier-free workplace to all employees and foster an inclusive and diverse environment where each person's unique qualities are celebrated and valued.



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