Mortgage Banking Specialist
6 days ago
We are seeking a highly motivated and customer-focused Mortgage Banking Specialist to join our team at Banque Nationale du Canada. As a key member of our mortgage services team, you will be responsible for providing exceptional client service and support to our clients in their mortgage renewal process.
Key Responsibilities- Client Contact and Support: Establish and maintain strong relationships with clients to understand their mortgage renewal needs and provide personalized advice on available options.
- Mortgage Renewal Analysis: Conduct thorough analysis of clients' existing mortgage loan files to assess their renewal needs and identify opportunities for growth.
- Product and Service Recommendations: Provide clients with expert advice on mortgage renewal options, including interest rates, terms, and conditions, and negotiate competitive advantages of our loans, insurance coverage, and financial services.
- Compliance and Risk Management: Ensure adherence to compliance and risk management rules and regulations to maintain the highest level of client trust and satisfaction.
- Education: Hold a college diploma (DEC) or equivalent.
- Experience: Possess customer service experience, an inclusive attitude, and openness to diversity.
- Language: Fluency in French is required, as you will be working with clients who speak a language other than French regularly.
As a Mortgage Banking Specialist at Banque Nationale du Canada, you will have access to a comprehensive training program, competitive compensation, and a wide range of flexible benefits to promote your wellbeing and that of your family. Our dynamic work environment and cutting-edge collaboration tools foster a positive employee experience, and we actively listen to employees' ideas through regular feedback and ongoing communication.
Why Join Our TeamWe are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us. We want to offer an accessible, barrier-free workplace to all employees and foster an inclusive and diverse environment where each person's unique qualities are celebrated and valued.
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