Personal Banking Advisor
3 days ago
About the Role:
We are seeking a highly skilled and customer-focused Personal Banking Advisor to join our team at NBC. As a Personal Banking Advisor, you will play a critical role in providing exceptional service to our clients, helping them navigate the mortgage renewal process, and ensuring their financial needs are met.
Key Responsibilities:
- Contact and take calls from clients with a mortgage contract that is nearing expiry
- Examine existing mortgage loan files and assess clients' renewal needs
- Provide personalized advice on mortgage renewal options, including interest rates, terms, and conditions
- Negotiate and demonstrate the competitive advantages of the loans, insurance coverage, and financial services that meet clients' needs
- Ensure adherence to compliance and risk management rules
What You'll Need:
- A college diploma (DEC) or equivalent
- Customer service experience, inclusive attitude, and openness to diversity
Why NBC:
At NBC, we're committed to creating a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
What We Offer:
- Competitive compensation
- A wide range of flexible benefits to promote your wellbeing and that of your family
- A dynamic work environment and cutting-edge collaboration tools
- Opportunities to get involved in community initiatives
Language: English
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