Mortgage Specialist Support Associate

4 weeks ago


Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

Position Overview

Embark on a rewarding journey with one of Canada's premier financial institutions. Join TD's expanding Mobile Mortgage Sales Force, which is in search of motivated individuals to enhance our vibrant team.

The TD Mobile Mortgage Specialist (MMS) sales division is tasked with generating new mortgage and home equity line of credit opportunities within the retail banking sector across the nation. The objective is to attract new clientele to the bank and contribute to TD's Real Estate Secured Lending volumes, profitability, and market presence.

The Mortgage Specialist Support Associate (MSSA) plays a crucial role in assisting the Specialist and the MMS division by efficiently managing daily credit administration responsibilities, thereby enabling the Specialist to concentrate on sales and business growth initiatives.

Key Responsibilities:

  • This is a casual position reporting to the Manager of MMS Assistants.
  • Handle daily work assignments directly from your designated MMS.
  • Primarily a remote role, allowing you to work from your home office.
  • Flexible scheduling in partnership with your assigned MMS.

Qualifications:

  • Experience in mortgage or credit lending.
  • Advanced proficiency in technology and computer applications.
  • Strong command of the MS Office suite, including Word, Excel, and PowerPoint.
  • Highly organized, self-motivated, and capable of working independently while managing multiple tasks in a fast-paced environment.
  • Exceptional time-management abilities, consistently meeting or exceeding deadlines and service level agreements.
  • High degree of accuracy and attention to detail.
  • Excellent customer service skills, utilizing strong interpersonal and communication abilities.
  • Willingness to work flexible hours, including evenings and weekends.
  • Bilingual proficiency in English and French is preferred.

About TD:

TD is a leading global financial entity, recognized as the fifth largest bank in North America based on the number of branches. With a workforce exceeding 95,000 worldwide, we deliver exceptional customer experiences to millions of households and businesses daily across Canada, the United States, and beyond. Our vision is to be the preferred bank, enriching the lives of our customers, communities, and employees.

Dedicated to excellence in customer experience, TD ensures that all employees act as representatives of our brand. We are committed to innovation, enhancing customer interactions, and shaping the future of banking. Whether you are an experienced banking professional or new to the financial services sector, we are here to support your growth through mentorship, training, and development initiatives.

Our Total Rewards Package
Our Total Rewards package reflects our commitment to the well-being of our employees and their families, offering a competitive salary, performance-based compensation, health and wellness benefits, savings programs, paid time off, banking perks, career development opportunities, and recognition programs.

Additional Information:
We appreciate your interest in pursuing a career with TD. We provide support through development sessions, training, and competitive benefits to ensure our employees thrive in both their professional and personal lives.

Employee Development
Whether you have a specific career path in mind or wish to enhance your skills, we are here to assist you. Regular discussions on career growth and performance, access to online learning resources, and various mentoring programs are available to unlock future opportunities within TD.

Training & Onboarding
We offer comprehensive training and onboarding sessions to ensure your success in this role.

Interview Process
Shortlisted candidates will be contacted for interviews, and we aim to provide feedback to all applicants through email or phone communication.

Accommodation
Your accessibility is important to us. Please inform us of any accommodations needed to facilitate your participation throughout the interview process.

Language Requirement:

This position requires proficiency in a language other than French to provide support to customers requiring services in a different language.



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