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Industrial Sales Representative

2 months ago


Richmond Hill, Ontario, Canada Global Industrial Full time
Global Industrial: A Leader in Industrial Equipment and Supplies

About Us

Global Industrial has been a trusted industry leader for over 70 years, providing private label and brand name industrial equipment and supplies to businesses across North America.

We offer a vast range of over one million industrial, material handling, and business products, sold through our website, corporate sales team, and full-color catalogs. Our goal is to meet the diverse and changing needs of our customers, from small to large corporations, institutions, government agencies, and consumers.

Key Responsibilities
  • Assist customers in promoting or selling company products or services through phone, web, fax, or mail communication
  • Provide basic customer support and refer complex problems to other staff members
  • Develop in-depth knowledge of products and services offered
  • Prepare and follow up on customer quotes as required
  • Provide pricing and availability information to customers
  • Request and coordinate discounted prices on large orders
  • Maintain required call quality standards
  • Input all sales orders resulting from customer negotiations
  • Sell additional products through suggestive selling techniques
  • Perform other duties as assigned
Competencies and Skills
  • 2+ years of sales or call center experience preferred
  • Excellent written and verbal communication skills
  • Demonstrated high level of dependability
  • Basic knowledge of MS Word, Excel, Explorer, and Outlook
  • Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks, and work under time constraints