Clinical Operations Specialist
4 weeks ago
Northern Health Authority is seeking a highly skilled Clinical Operations Specialist to join our team. As a key member of our Transfer Services team, you will be responsible for researching, developing, and implementing clinical practices, processes, and documentation to enable effective and efficient care in our departments.
The ideal candidate will have a strong background in front-line clinical care and related experience in bed management, patient transportation, and clinical operations EMR use. You will be responsible for guiding, coaching, teaching, and promoting a learning environment and continuous quality improvement.
In this role, you will have the opportunity to work collaboratively with clinical leaders, Information and Technology Services, clinical managers and directors, physicians, staff, and other stakeholders to improve patient transportation services. You will also be responsible for managing time and resources, implementing activities to promote cooperation among relevant others, and supervising responsibilities of others.
If you are a motivated and organized individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities
Research, develop, and implement clinical practices, processes, and documentation to enable effective and efficient care in our departments.
Guide, coach, teach, and promote a learning environment and continuous quality improvement.
Collaborate with clinical leaders, Information and Technology Services, clinical managers and directors, physicians, staff, and other stakeholders to improve patient transportation services.
Manage time and resources, implement activities to promote cooperation among relevant others, and supervise responsibilities of others.
What We Offer
Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees.
Four weeks vacation with one year of continuous service.
Financial Support for Moving Expenses is available for eligible positions.
Employee referral program.
Employer-paid training and leadership development opportunities.
Spectacular outdoor activities and the shortest commutes in BC.
Loan Forgiveness Programs are offered through the Federal and BC Government for eligible professions.
How to Apply
If you are a motivated and organized individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity. Please upload the following documentation as part of your application process:
Registration number (if you are part of a regulated profession).
Any supporting documents regarding education/qualifications for this position.
Examples may include:
Program certificates or diplomas.
High school/college/university transcripts etc.
It is also recommended to provide a cover letter and resume.
Qualifications
Bachelor's degree in nursing.
Minimum five (5) years in front-line clinical care and related experience in bed management, patient transportation as well as related experience working in clinical operations EMR use.
Or an equivalent combination of education, training and experience.
Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
Valid BC driver's license.
Skills and Abilities
Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.
Ability to apply people change management and transformation techniques and practices.
Promotes staff morale, cooperation, assertiveness and risk-taking, creative planning for change and innovations, implementation of NH policies or other protocols, and ongoing professional development of self and others.
Manages time and resources, implementing activities to promote cooperation among relevant others, supervising responsibilities of others, collaboration across disciplines and related activities.
Using factual information, prior learning and basic principles and procedures to support decisions and actions with relevant research-based evidence. Integrates best practice from nursing and health-related disciplines and the humanities, arts and sciences disciplines into professional practice.
Ability to promote client-focused care that demonstrates care for and with clients and significant others, sensitive to diverse cultures and preferences, client advocacy and social justice concerns.
Demonstrated ability to communicate effectively; ability to foster collaborative partnerships using a team approach with the clients, families, the public, medical staff, and the members of the interdisciplinary team using verbal, written and computer communication means.
Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve effectively.
Demonstrated ability to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; and evaluate new technology as potential solutions to existing problems.
Able to deal with unresolved situations, frequent change, delays or unexpected events.
Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.
Ability to transmit information intended to instruct clients and others about topics essential to health care and well-being.
Ability to operate related equipment including proven ability to utilize computer technology.
Ability and willingness to travel.
Physical ability to perform the duties of the job.
About Northern Health Authority
Northern Health Authority covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000. Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC. There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
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