Conflict Resolution Specialist

4 weeks ago


Québec, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time
Job Title: Conflict Resolution Specialist

Estimated Salary: $80,000 - $110,000 per year

About the Role

We are seeking a skilled Conflict Resolution Specialist to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB). As a key member of our organization, you will play a vital role in facilitating informal resolution processes and providing training and guidance to individuals in addressing conflicts and issues.

Responsibilities
  • Listen actively and maintain neutrality when addressing complaints and issues;
  • Assist in reframing problems, helping individuals evaluate options, and guiding them to focus on solutions that align with their interests;
  • Provide training and coaching to individuals to address issues directly with other parties, including utilizing formal resolution resources when necessary;
  • Educate stakeholders on implementing long-term, sustainable solutions to address issues and conflicts;
  • Foster open communication and collaboration among diverse groups within the organization;
Requirements

To be successful in this role, you will possess:

  • A Bachelor's degree in an appropriate academic discipline such as business, economics, humanities, or social sciences;
  • At least 5-7 years of experience in conflict resolution;
  • Excellent active listening and interpersonal skills, with the ability to engage effectively with diverse groups;
  • A strong aptitude for acting with diplomacy, discretion, integrity, and transparency;
  • Ability to develop creative solutions and think critically;
  • Proficient in Cree and English; fluency in French is an asset.
What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package and opportunities for professional growth and development. If you are passionate about conflict resolution and are looking for a challenging and rewarding role, please submit your application.



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