Customer Service Liaison Specialist
1 week ago
We are seeking a highly skilled Customer Service Liaison Specialist to join our team at beBee Professionals in Québec, Canada.
About the RoleThis is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and want to work in a dynamic environment.
Key Responsibilities- Respond to customer inquiries via various channels, providing timely and accurate solutions to their concerns.
- Collaborate with internal teams to resolve complex customer issues and improve overall service quality.
- Analyze customer feedback and use it to inform process improvements.
- Develop and maintain positive relationships with customers through effective communication and issue resolution.
- A high school diploma or equivalent; additional education is an asset.
- Previous experience in customer-facing roles or related fields is required.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in customer service software and tools.
- The estimated hourly wage for this role is around $18-$22 CAD per hour, with opportunities for performance-based bonuses.
- A comprehensive health benefits package is included, as well as opportunities for career advancement and professional growth.
- A supportive work environment with a focus on teamwork and employee development.
beBee Professionals is committed to creating a positive and inclusive work environment that supports the growth and success of our employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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