Gas Station Supervisor
6 days ago
We are seeking a highly skilled and experienced Gas Station Supervisor to join our team at ECONO GAS. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our gas bar and ensuring that our customers receive exceptional service.
Key Responsibilities- Staff Supervision: Supervise and manage a team of staff, including apprentices, sales workers, and office staff, to ensure that they are working efficiently and effectively.
- Sales and Merchandising: Assign sales workers to duties, authorize returns of merchandise, and establish work schedules to maximize sales and customer satisfaction.
- Inventory Management: Organize and maintain inventory levels, including fuel, food, and other merchandise, to ensure that we are always stocked and ready to meet customer demand.
- Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring that our customers receive exceptional service and support.
- Financial Management: Manage cash, oversee payroll administration, and prepare reports on sales volumes, merchandising, and personnel matters to ensure that our operations are running smoothly and efficiently.
- Performance Management: Conduct performance reviews and provide feedback to staff to help them improve their performance and achieve their goals.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a supervisory or management role, preferably in the retail or hospitality industry.
- Language: Fluency in English is required.
- Work Environment: Fast-paced environment with tight deadlines and a focus on customer satisfaction.
- Physical Demands: Ability to walk, stand for extended periods, and perform bending, crouching, and kneeling tasks.
- Personal Suitability: Accurate, client-focused, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, team player, and ability to multitask.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional growth.
- Collaborative Work Environment: A collaborative and supportive work environment.
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