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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team at ON D RISE DAYHOME LTD as a Receptionist. In this role, you will be the first point of contact for clients and visitors, providing exceptional service and support.
Key Responsibilities- Greeting and Directing: Greet people and direct them to the appropriate contacts or service areas.
- Information Provision: Provide basic information to clients and the public in a professional and courteous manner.
- Scheduling and Confirmations: Schedule and confirm appointments, ensuring seamless communication with clients and staff.
- Financial Transactions: Receive and issue payments, as well as calculate billing charges accurately.
- Communication and Data Entry: Monitor mobile radio or telephone, perform data entry, and provide customer service to clients and visitors.
- Experience and Education: While experience is an asset, we welcome candidates with a secondary (high) school graduation certificate and a strong desire to learn and grow with our team.
- Permanent Opportunity: A permanent position with a stable and growing company.
- English Language: A work environment where English is the primary language spoken.
- Standard Working Hours: A standard 40-hour workweek with a healthy work-life balance.
