Business Banking Relationship Manager
4 days ago
At Webster Bank, we put people first. Founded in 1935, our focus has always been to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Our values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set us apart as a bank and as an employer.
We are seeking a highly motivated Business Banking Relationship Manager to provide services for customers and assist the team in achieving sales, service, and operation goals. The role will process all customer-related financial transactions in accordance with the rules, regulations, and guidelines of the bank. Excellent communication and active listening skills are required to learn about customers' financial needs, establish trust, and optimize sales opportunities.
The ideal candidate will:
- Respond to customers' needs accurately and timely
- Evaluate customers' needs and offer appropriate financial products and services
- Perform routine teller transactions such as deposits, withdrawals, check cash, loan payments, and other transactions
- Achieve/exceed both individual and team goals in sales, service, and operations
- Maintain compliance with Federal and State regulations as well as bank policies and procedures
Requirements include:
- High School Diploma or GED is required; candidates with advanced degrees (Associates and/or Bachelor's) preferred
- 6 months - 2 years job experience in cash handling and customer service; needs-based sales experience and banking experience preferred
- Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours
- Travel may be required to alternate Banking Centers
- Self-starter and highly motivated
- Working knowledge of all products and services
- Keeps current with all systems used for branch transaction processing
- Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment
Estimated salary: $45,000-$65,000 per year based on location and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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