Field Operations Manager

3 weeks ago

Calgary, Alberta, Canada Paladin Security Full time
Job Summary:

The Field Manager is responsible for overseeing all day-to-day operations and ensuring compliance with all contractual obligations of the company and that the policies, procedures, and stated aims of the organization are met. This is a full-time position that works on a 4 on 4 off rotation.

Key Responsibilities:
  • First point of contact for Operations, Zone Supervisors, Clients, and front-line employees for any incident, emergency, or inquiry
  • Responsible for management-level response to incidents and emergencies, while liaising with local authorities and regulatory agencies, depending on the incident
  • Investigate and report on all occupational health & safety incidents following the procedures set out in the corporate OH&S manual
  • Oversees site training to ensure all staff posted at Paladin Security sites are familiar with the site's operation, post orders, and duties
  • Ensures that all security guards are dressed professionally and, in a manner, consistent with Paladin Security's policies on dress and deportment
  • Provides coaching and disciplinary action to an employee whose actions are inconsistent with the goals, the policies, or the procedures of Paladin Security
  • Responsible for the maintenance of Paladin's Occupational Health and Safety program for all site binders
  • Monitor, identify, and report any health and safety deficiencies on their site, and instruct all staff in good work-safe practices
  • Ensures all reports generated by Paladin Security staff members (incident reports, memo books, daily reports) are completed in accordance with Paladin's high standards
  • Communicates appropriate information to Operations as needed to ensure any outstanding issues are dealt with in a timely fashion
  • Monitor daily and nightly incident reports to ensure both relevancy and accuracy
Qualifications:
  • Completion of high school diploma required; undergraduate degree an asset
  • Prior security and/or law enforcement experience is an asset
  • Minimum of two years supervisory experience with a demonstrated history of progressive management responsibilities
  • Working knowledge of appropriate legislation and provincial/national standards on fire safety, security, and protection of privacy is considered an asset
  • Valid Class 5 Alberta Driver's License - no more than 5 demerit points
  • Valid Alberta Security License
  • Must have strong leadership, time management, and organizational skills
  • Proficiency in Microsoft Office software
  • Strong communication skills, both verbal and written
  • Proven ability to build and maintain strong working relationships both internally and externally

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