Elevator Field Operations Manager

4 weeks ago

Calgary, Alberta, Canada Schindler Group Full time
Job Title: Junior Field Supervisor

Join the Schindler Group Team

The Junior Field Supervisor plays a crucial role in ensuring the smooth operation of our elevator installation and modernization activities. As a key member of our team, you will be responsible for assisting with the supervision and management of field operations, ensuring that our customers receive exceptional service and that our projects are completed on time and within budget.

Key Responsibilities:Safety and Supervision Support
  • Implement customer and company requirements for quality, performance reliability, and safety
  • Support NI and MOD supervisors with special projects and initiatives as well as day-to-day activities where required
  • Maintain and update manpower lists
  • Maintain vacation schedules for field employees
  • Coordinate training activities for NI and MOD departments
  • Review and create correspondence for field employees
  • Assist with field visitations to assess readiness/progression of site conditions and its activities
  • Support health and safety processes and initiatives
  • Participate in Joint Health and Safety Committee meetings, including researching tabled issues, coordination of training activities, meeting minute distribution, and safety board maintenance
  • Annual review of field tooling and safety equipment requirements
Process and Quality Management
  • Provide support to NI and MOD departments with capacity planning techniques to assist with fulfillment in compliance with the department's delivery model
  • Assist with project cost control through the preparation, issuance, and processing of contract change orders and the review of supplier invoices and construction crew time tickets to ensure accuracy and coding to proper accounts
  • Manage/support NI and MOD through updating and monitoring schedules
  • Maintain and update tool calibration database, and schedule calibrations
  • Ensure ISO compliance and support initiatives to ensure exceptional quality standards are met
  • Prepare various reports utilizing SAP and MS Office
  • Assist with the management, submission, filing, and response to provincial safety authority reports and directives
  • Develop and maintain departmental procedures, and search for opportunities to streamline processes
Financial Support
  • Order parts and maintain material budgets and expenditures
  • Issue and file purchase orders for NI and MOD departments
Customer Orientation and External Relations
  • Interpret customer concerns and assist with mobilizing the necessary internal resources in such a way that customer satisfaction is assured while cost is minimized
  • Ensure customer needs or enquires are met in a prompt, professional manner. Provide clear and written communications
  • Communicate with and assist with influencing business agents, inspectors, etc., in resolving disputes
  • Assist with turn-overs to customers
Requirements:
  • Post-Secondary Degree – preferably in Business or Engineering
  • 2-3 years in elevator industry or related experience, or a similar industry which includes the sales and servicing of capital equipment
  • Proficient in MS Office
  • Communication: Communicate clearly and articulately
  • Customer Service: Demonstrate customer focus through improving performance
  • Organization: Possess excellent organization skills with the ability to balance high volume of activities and changing priorities
  • Presentation: Ability to present materials clearly
  • Problem Solving: Information seeking and achievement orientation, ability to solve problems both independently and collaboratively
  • Teamwork: Ability to interact with all levels and foster a teamwork relationship
  • Demonstrate the ability to embrace new concepts and change as well as seek new ways of doing things
What We Offer:
  • Competitive Salary (commensurate with experience)
  • Competitive Annual Incentive Bonus Plan
  • Eligible for Company Vehicle Program
  • Competitive Extended Health, Life, Dental & Vision Plans
  • Generous Paid Time Off Plans
  • Tuition Reimbursement Program
  • Competitive Group RRSP with Company Match
  • Ongoing Learning & Career Development in a Supportive Work Environment

By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.

The budgeted salary range for this role is $56,000 to $72,000 plus incentive bonus plan. Pay within the salary range will be based on several factors including, but not limited to, relevant qualifications, certifications, experience, geographic location, and organizational needs.

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