Executive Director of Operations
2 days ago
Job Title: Executive Director of Operations
Job Summary:
We are seeking an experienced and results-driven Executive Director of Operations to join our team at Crunch Fitness Canada. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our clubs, ensuring exceptional member experiences, and driving business growth.
Key Responsibilities:
- Team Leadership: Motivate and lead a high-performing team, fostering a positive and inclusive work environment.
- Operations Management: Directly manage the club's operations, including scheduling, payroll, and inventory management.
- Training and Development: Oversee and maintain training standards, coaching and developing team members to enhance sales performance and customer satisfaction.
- KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded.
- Facility Maintenance: Maintain a clean and well-maintained facility, ensuring equipment is operating at optimal levels.
- Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations.
Requirements:
- Leadership Experience: Proven track record of leading high-performing teams and driving business growth.
- Operations Management: Experience in managing day-to-day operations, including scheduling, payroll, and inventory management.
- Training and Development: Ability to develop and implement training programs to enhance sales performance and customer satisfaction.
- KPI Monitoring: Experience in monitoring and analyzing KPIs to drive business growth and improve operations.
- Facility Maintenance: Knowledge of facility maintenance and equipment operation.
- Compliance and Accuracy: Understanding of compliance and accuracy in operations.
What We Offer:
- Competitive Salary: A competitive salary and bonus structure.
- Benefits Package: A comprehensive benefits package, including health, dental, and vision insurance.
- Professional Development: Opportunities for professional development and growth within the company.
- Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company.
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