Operations Assistant

4 weeks ago

London, Ontario, Canada The Shutters Inc. Full time
About The Shutters Inc.

We are a leading manufacturer of high-quality shutters, committed to delivering exceptional products and services to our customers. As an Administrative Coordinator, you will play a vital role in supporting our team's success.

Job Summary

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team. In this role, you will be responsible for planning and organizing daily operations, establishing and implementing policies and procedures, and providing administrative support to our team.

Key Responsibilities
  • Plan and Organize Daily Operations: Develop and implement daily schedules, prioritize tasks, and ensure seamless execution of operations.
  • Establish and Implement Policies and Procedures: Create, update, and maintain policies and procedures to ensure compliance and efficiency.
  • Schedule and Confirm Appointments: Coordinate meetings, appointments, and events, ensuring timely and effective communication.
  • Manage Training and Development Strategies: Design and implement training programs to enhance employee skills and knowledge.
  • Answer Telephone and Relay Telephone Calls and Messages: Provide exceptional customer service, responding to inquiries and resolving issues promptly.
  • Oversee the Analysis of Employee Data and Information: Collect, analyze, and report on employee data to inform business decisions.
  • Answer Electronic Enquiries: Respond to emails, messages, and other electronic communications in a timely and professional manner.
  • Oversee the Preparation of Reports: Develop and maintain reports, ensuring accuracy and timeliness.
  • Order Office Supplies and Maintain Inventory: Manage office supplies, ensuring adequate stock levels and efficient ordering processes.
  • Greet People and Direct Them to Contacts or Service Areas: Provide a warm welcome to visitors, directing them to the relevant team members or services.
  • Type and Proofread Correspondence, Forms, and Other Documents: Prepare and edit documents, ensuring accuracy and professionalism.
  • Recruit and Hire Workers and Carry Out Related Staffing Actions: Assist in the recruitment process, ensuring compliance with company policies and procedures.
  • Perform Basic Bookkeeping Tasks: Manage financial records, ensuring accuracy and compliance with company policies.
  • Conduct Performance Reviews: Evaluate employee performance, providing constructive feedback and coaching.
  • Evaluate Work Environments, Programs, and Procedures to Control, Eliminate, and Prevent Disease or Injury: Identify and implement measures to promote a safe and healthy work environment.
  • Plan, Organize, Direct, Control, and Evaluate Daily Operations: Develop and implement strategies to improve operational efficiency and effectiveness.
Requirements
  • MS Windows: Proficient in Microsoft Windows operating system.
  • MS Office: Skilled in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Business: Strong understanding of business principles and practices.
  • Attention to Detail: Meticulous in work, ensuring accuracy and attention to detail.
  • Repetitive Tasks: Able to perform repetitive tasks with minimal supervision.
  • Work with Minimal Supervision: Self-motivated and able to work independently with minimal supervision.
  • Excellent Oral Communication: Effective communication skills, both written and verbal.
  • Excellent Written Communication: Strong writing skills, able to prepare clear and concise documents.
  • Organized: Highly organized, with excellent time management skills.
  • Reliability: Reliable and dependable, with a strong commitment to meeting deadlines.
  • Time Management: Skilled in prioritizing tasks, managing time effectively, and meeting deadlines.
  • Adaptability: Able to adapt to changing priorities and deadlines.
  • Dependability: Dependable and reliable, with a strong commitment to meeting expectations.
Support for Diversity and Inclusion
  • Provides Awareness Training to Employees: Develop and implement training programs to promote awareness and understanding of diversity and inclusion.
  • Recruits Newcomers and/or Refugees: Assist in the recruitment process, ensuring compliance with company policies and procedures.
  • Provides Diversity and Cross-Cultural Training: Develop and implement training programs to promote diversity and cross-cultural understanding.
Support for Veterans
  • Offers Flexible Onboarding Options: Provide flexible onboarding options to support Veterans in their transition to the civilian workplace.
Support for Indigenous People
  • Facilitates Access to Elders: Provide access to Elders who can offer support and guidance to Indigenous workers.
Support for Mature Workers
  • Offers Resources for Retirement Planning: Provide resources to help mature workers plan their retirement, including financial planning and access to pension and benefits.
Support for Visible Minorities
  • Applies Hiring Policies to Discourage Discrimination: Implement hiring policies that discourage discrimination against members of visible minorities.
  • Provides Diversity and Cross-Cultural Training: Develop and implement training programs to promote diversity and cross-cultural understanding.

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