Technical Support Specialist for IT Operations

3 days ago


Toronto, Ontario, Canada GenieAll Corporation Full time
Job Description

We are seeking a skilled Technical Support Specialist to join our team at GenieAll Corporation. As a key member of our IT operations team, you will be responsible for providing exceptional technical support and ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Incident Management: Respond to user inquiries and resolve technical issues in a timely and professional manner.
  • System Monitoring: Continuously monitor computer systems and networks to identify potential issues and prevent downtime.
  • Solution Implementation: Collaborate with internal teams to research and implement solutions to technical problems.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: An asset.
  • Skills: Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
Benefits
  • Dental Plan: Comprehensive dental coverage.
  • Disability Benefits: Protection in case of disability.
  • Health Care Plan: Access to a network of healthcare providers.
  • Paramedical Services Coverage: Extended health benefits.
  • Vision Care Benefits: Comprehensive vision care coverage.

Estimated Salary: $50,000 - $70,000 per year, depending on experience.

About Us

GenieAll Corporation is a dynamic and innovative company that values its employees and provides opportunities for growth and development.



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