Restaurant Operations Manager

1 week ago

Belleville, Ontario, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and safety.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of restaurant staff to achieve sales and customer service targets
    • Develop and implement strategies to improve restaurant performance and customer satisfaction
    • Manage and control labor costs, inventory, and supplies
  • Customer Service
    • Ensure that all customers receive a high level of service and satisfaction
    • Address customer complaints and concerns in a professional and courteous manner
  • Operations and Maintenance
    • Oversee the maintenance and upkeep of the restaurant, including equipment, facilities, and grounds
    • Ensure that all health and safety regulations are met and maintained
  • Financial Management
    • Manage and control restaurant finances, including cash handling, inventory, and supplies
    • Prepare and submit financial reports and forecasts
Requirements
  • Education and Experience
    • 3+ years of experience in a restaurant management role
    • Post-secondary education in a related field (e.g. hospitality, business)
  • Skills and Qualifications
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and make decisions quickly
    • Strong analytical and problem-solving skills
    • Ability to work effectively with a diverse team
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package
    • Opportunities for career advancement and professional development
  • Support for Success
    • Training and development programs to support your success
    • Opportunities for mentorship and coaching

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