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Restaurant Operations Manager

2 months ago


Belleville, Ontario, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate employee performance and provide constructive feedback for improvement.
  • Inventory Management: Organize and maintain inventory to ensure that our restaurant is well-stocked and that we are able to meet customer demand.
  • Health and Safety: Ensure that our restaurant adheres to all health and safety regulations, including proper food handling and storage procedures.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing excellent customer service to ensure customer satisfaction.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs efficiently and effectively.
  • Supervision: Supervise a team of 5-10 employees, providing guidance and support to ensure that they are able to perform their duties to the best of their ability.
  • Computer and Technology: Utilize electronic cash registers, MS Access, and MS Office to manage our restaurant's operations and maintain accurate records.
  • Work Conditions and Physical Capabilities: Work in a fast-paced environment, under pressure, with tight deadlines, and with a combination of sitting, standing, and walking.
  • Personal Suitability: Demonstrate accuracy, client focus, dependability, efficient interpersonal skills, excellent oral communication, flexibility, and reliability in all aspects of your work.
  • Experience: Have at least 1 year to less than 2 years of experience in a similar role.
  • Support for Diversity and Inclusion: Participate in mentorship programs, diversity and cross-cultural training, and awareness training to create a welcoming work environment for all employees, including those with disabilities, newcomers, refugees, youth, veterans, Indigenous people, and visible minorities.
What We Offer

As a Restaurant Assistant Manager at McDonald's Restaurants, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be able to develop your skills and experience in a variety of areas. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.