Food and Beverage Operations Manager
2 months ago
Job Summary
We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at the Valhalla Hotel & Conference Centre. As a key member of our Food and Beverage team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our Skal Restaurant.
Key Responsibilities
- Provide personalized and exceptional guest service at every given opportunity.
- Direct, delegate, and coordinate the banquets and outlet's team members to ensure seamless service delivery.
- Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network and brand all hotel outlets.
- Conduct quality control inspections and implement service standards to ensure exceptional guest experiences.
- Work closely with all employees and lead the team in service to ensure all meeting details and function specifications are executed.
- Maintain inventories, adequate par levels, and provide requisition of necessary products.
- Ensure team members are aware of and follow all health and safety policies and procedures.
- Prepare for and facilitate meetings with employees and management.
- Maximize seating occupancy and total covers while maintaining a high quality of service.
- Coach, motivate, plan, and assist team members on a daily basis.
- Ensure staff adheres to all hotel policies, procedures, and systems as per outlined in the departmental standards.
Requirements
- Post-secondary Food and Beverage/Hospitality/culinary education preferred.
- Knowledge and experience with menu costing and food and beverage cost controls.
- Established relationships with local food and beverage suppliers an asset.
- Experience in a unionized environment preferred.
- Strong track record in menu and service design.
- Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
- Strong communication and organizational skills with the ability to multi-task and work well under pressure.
- Ability to achieve deadlines while focusing on departmental/hotel fiscal results.
- Proficient in EXCEL, Microsoft Word/Office/Outlook.
- Ability to work cohesively with all team members in all departments.
About Us
Silver Hotel Group is a reputable brand committed to ensuring a culture of respect, appreciation, and fun. We offer a fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It's a good place to be right now.
What We Offer
- Work with like-minded team members who are passionate about their work and keep things fun, every day.
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun.
- Education Reimbursement for you (and your children).
- RRSP Matching Program.
- Annual Wellness Credit.
- Team Member Referral Program.
- Leadership Development.
- Team Building Events.
- Culture of Recognition Program.
- Hotel Stay Discounts.
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