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Administrative Support Specialist

2 months ago

Grande Prairie, Canada EMCO Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at EMCO Corporation. As a key member of our administrative team, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the day-to-day operations of our business.

Key Responsibilities
  • Customer Service: Provide timely and accurate responses to customer inquiries, resolve issues, and exceed customer expectations.
  • Administrative Tasks: Handle incoming calls, mail, and paperwork, including shipping feedback, cash sale transactions, banking, and report reconciliation.
  • Vendor Management: Obtain, review, verify, and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing.
  • Financial Management: Reconcile daily cash transactions payments, prepare bank deposits, and submit deposit paperwork for the National Support Centre.
  • Record Keeping: Maintain accurate and up-to-date records, including filing of packing slips, pickers, and reconciled reports.
  • Communication: Develop and maintain strong relationships with customers, vendors, and teammates through effective communication and problem-solving skills.
Requirements
  • Education: Grade 12 diploma or equivalent; College and/or University degree an asset.
  • Experience: A minimum of 1 year of experience in customer service, accounts payable, accounts receivable, or a similar role.
  • Skills: Proficient in Microsoft Office software, excellent customer service and verbal communication skills, high level of accuracy and attention to detail, and ability to prioritize work projects and multitask.
Preferred Qualifications
  • Knowledge: Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.