Hotel Manager Assistant

2 weeks ago


Winnipeg, Manitoba, Canada Travelodge by Wyndham Winnipeg Full time
Job Summary

We are seeking a motivated and experienced Hotel Manager Assistant to join our team at Travelodge by Wyndham Winnipeg. This is a permanent, full-time position with a competitive salary of $65,000 per year.

About the Role

The successful candidate will be responsible for managing the day-to-day operations of our hotel, including supervising staff, maintaining quality control standards, and ensuring customer satisfaction. The ideal candidate will have excellent communication and leadership skills, as well as experience in the hospitality industry.

Key Responsibilities
  • Supervise and co-ordinate activities of staff who prepare and portion food, including menu planning and inventory management;
  • Maintain records of stock, repairs, sales and wastage;
  • Prepare and submit reports on hotel operations and customer feedback;
  • Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines;
  • Address customers' complaints or concerns in a professional and courteous manner;
  • Maintain a clean and safe work environment, adhering to all health and safety regulations;
  • Develop and implement new ideas and initiatives to improve hotel operations and customer satisfaction;
Requirements
  • Secondary (high) school graduation certificate;
  • Experience in the hospitality industry, preferably in a supervisory or management role;
  • Excellent communication and leadership skills;
  • Ability to work effectively under pressure and meet deadlines;
  • Physical ability to stand for extended periods and lift up to 25 kg;
  • Availability to work flexible hours, including evenings and weekends.
Benefits

We offer a competitive salary package, including a base salary of $65,000 per year, as well as opportunities for career advancement and professional development. Our hotel provides a dynamic and supportive work environment, with a focus on teamwork and collaboration.

Work Environment

We are a fast-paced and exciting work environment, with a strong focus on customer satisfaction and employee engagement. Our hotel is located in Winnipeg, Manitoba, with easy access to public transportation and amenities.



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