Senior Process Automation Specialist

6 days ago

Pickering, Ontario, Canada Altis Technology Full time
About the Role

Altis Technology is seeking a highly skilled Senior Process Automation Specialist to lead our workflow development efforts for a key Financial Services client. As the lead resource for workflow automation development, you will spearhead the implementation of workflow solutions, combining process standardization and automation.

Key Responsibilities

**Primary Responsibility (50% of time)**

  • Develop workflow automation, including coding, testing, and implementing automation using robotics, Large Language Models (LLMs), and Optical Character Recognition (OCR) technology, primarily on the UiPath platform.

**Additional Responsibilities (30% of time)**

  • Address incidents and changes related to deployed robots, ensuring compliance with the service levels defined by IT during the Warranty period.
  • Implement quality assurance (QA) tools in automation code to prevent and mitigate errors, ensuring high-quality automation processes.
  • Monitor and document the execution, behavior, and usability of automated processes.
  • Analyze performance and potential issues in active automations, generating performance and Key Performance Indicator (KPI) reports to support the Business Process Outsourcing (BPO) team.
  • Produce documentation for automated process flows according to QA, Testing & Automation guidelines, and train business users on workflow automation configuration.

**Additional Responsibilities (20% of time)**

  • Mentor Business Process Engineers, internal departments, and leadership on best practices.
  • Collaborate with IT and Business departments to adopt automation across the organization.
Requirements

**Essential Qualifications**

  • Expertise in software development, testing, and implementation.
  • Knowledge of SAP integrations.
  • 5 years minimum experience in Financial Services/software development, with no manufacturing experience.
  • UiPath experience of at least 3 years preferred.
  • RPA (Robotic Process Automation) experience.
  • Python coding technology experience.
  • UAT deployment experience.
  • LLM (Large Language Model) experience – Highly preferred.
  • ML (Machine learning experience) Preferred.
  • Proficient in understanding and documenting workflows and process diagrams.
  • Developer certifications in RPA and UX/UI architecture are ideal.
  • Strong knowledge and experience in both agile and traditional project methodologies.
  • Ability to manage multiple projects simultaneously.
  • Strong analytical and conceptual thinking, with a strategic and creative approach.
  • Experience in integration, bringing people, processes, or systems together.
  • Ability to present technical details to collaborators from other business areas.
  • Performance-oriented mindset.
  • Intermediate to advanced skills in Microsoft Office (Excel, Word, PowerPoint, MS Project).
  • Experience with MS Office 365 is a plus.
  • Strong programming skills and experience in software development.
  • Demonstrated experience in RPA application design and development.
  • Technical knowledge of automation tools: UiPath, Automation Anywhere, Blue Prism, WorkFusion, WinAutomation, among others.
  • High experience in developing robots using UiPath.
  • Experience with databases (SQL or NoSQL).
  • 2-3 years of experience in process modeling/mapping.
  • 2-3 years of experience in programming languages such as C/C++, Python, VB Script, Ruby, Java, JS,.Net.

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