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Softgoods Department Leader

3 months ago

Oshawa, Ontario, Canada Sportchekjobs Full time

Key Responsibilities

  1. As a Softgoods Department Manager, you will embody a passion for sports and maintain an active lifestyle.
  2. You will oversee the visual presentation of apparel and footwear, ensuring high standards are met.
  3. Your role involves fostering a positive and engaged atmosphere for both customers and team members, while also mentoring and developing your staff.
  4. As a leader in customer experience, you will cultivate relationships with customers and guide your team to provide exceptional service.
  5. Support and develop your department team by establishing clear expectations, maintaining open communication, and offering ongoing coaching and constructive feedback.
  6. Formulate and manage a daily sales strategy and operational plan for the department.
  7. Create tailored development plans for full-time employees, offering guidance to address any performance challenges.
  8. Effectively communicate skills through structured meetings, coaching sessions, and team huddles.
  9. Promote and sustain a positive work culture for all staff members.

Qualifications

  1. Business Acumen – you possess a customer-centric approach and can effectively strategize, implement, and enhance sales.
  2. Leadership Skills – you set an example and are passionate about coaching, nurturing, and motivating your team.
  3. Brand Ambassadorship – you take pride in your work and represent our brand with enthusiasm.
  4. If you are an experienced retail manager with a dedication to people, the industry, and delivering outstanding customer experiences, this opportunity is ideal for you.
  5. A minimum of 2 years of experience in a retail setting, ideally in a supervisory capacity.
  6. A demonstrated history of driving business growth and providing exceptional customer service.
  7. An interest in or involvement with sports or the sporting goods sector is advantageous.

About Our Company

At Sport Chek, we aim to discover what inspires you and support your career development. As Canada's premier destination for footwear, apparel, and sporting goods, we believe in the transformative power of sport and activity to influence your style, relationships, and mindset. Collaborating with colleagues across the Canadian Tire family of companies, you will be part of a supportive network of like-minded professionals dedicated to serving customers nationwide.

Our Commitment to Diversity and Inclusion

We are dedicated to creating an environment where everyone feels they belong, and where diversity, inclusion, and equity are integral to our operations. We strive to cultivate a workplace culture that respects and values individual differences, including religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identity. Our collective mission is to enhance life in Canada.

Accommodations

We uphold our Core Value that inclusion is essential. We encourage applications from individuals in equity-seeking groups, including those who identify as racialized, Indigenous, 2SLGBTQIA+, women, and persons with disabilities. If you require accommodations during the application or interview process, please inform us, and we will work to meet your needs.