Administrative Sales Assistant
2 months ago
About the Role
EightSix Network is seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in supporting our sales team and administrative staff.
Key Responsibilities
- Filter and classify information requests received from clients and stakeholders
- Create and maintain opportunity files in our customer relationship management (CRM) system
- Closely follow news sites related to the field of public transit to stay up-to-date on industry developments
- Conduct research for grant applications or programs to support business growth
- Follow up on leads in the preliminary stages of information requests to ensure timely responses
- Filter and plan responses to calls for tenders to ensure compliance with sales and management guidelines
- Prepare documents for responses to requests for proposals (RFPs) according to sales and management guidelines
- Ensure telephone connections and provide necessary information to customers in a timely and professional manner
- Assist in the preparation and planning of trade fairs and other commercial events to showcase our products and services
- Participate in the drafting, translation, and correction of various documents for the company to ensure accuracy and quality
- Help with project management in our task management software to ensure seamless collaboration and communication
- Collaborate with different departments in the context of customer projects to ensure a unified and customer-centric approach
Requirements
- Hold an ACS Office Automation, administrative assistant, or related training
- Have 2 to 5 years of experience in administration or as an administrative assistant (an asset)
- Experience in the field of customer support (an asset)
- Advanced bilingualism (French and English, other languages an asset)
- Excellent writing skills
- Knowledge of the Office suite
- Experience in a related technical field (sale of electronic products, software,...) (an asset)
- Experience with a CRM (an asset)
Profile
- Organization
- Rigor
- Good communication
- Team spirit
- Attention to detail
- Respect for confidentiality / Discretion
- Flexibility and adaptability
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