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Technical Training Specialist

2 months ago

Sudbury, Ontario, Canada Komatsu Full time
Job Overview

Komatsu is seeking a highly skilled and experienced Factory Technical Trainer to join our dynamic team. As a key member of our training team, you will play a pivotal role in developing, delivering, and maintaining technical training programs for our global service distribution teams, dealers, and customers.

Key Responsibilities:

  • Design and deliver engaging training sessions for Komatsu's cutting-edge Hard Rock equipment, ensuring safe and efficient operation on customer sites and within Komatsu facilities.
  • Collaborate with cross-functional teams to create technical and operator training programs for underground loaders, trucks, drills, and bolters, aligned with product launches.
  • Evaluate and select external technical training partners to enhance training effectiveness and innovation.
  • Ensure compliance with health and safety regulations and maintain Komatsu's rigorous quality standards in all training initiatives.
  • Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise.
  • Provide expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction.

Qualifications/Requirements:

  • Technical trades diploma or bachelor's degree in engineering with practical equipment experience.
  • 5 or more years heavy equipment industry experience.
  • 5 or more years operating heavy equipment in a mining environment; bolters, jumbos, loaders, and trucks.
  • Experience facilitating training on technical equipment.
  • Experience with BEV equipment is considered an asset.
  • Demonstrated competence with mechanical, electrical, hydraulic, and air-water systems.
  • Excellent written and verbal communication skills.
  • Flexible, self-motivated, and driven to achieve customer satisfaction goals and targets.
  • Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms.
  • Ability to facilitate technical training and impart detailed information, including strong public speaking ability.

Additional Requirements:

  • Ability to work varied shift schedules.
  • Ability to travel as required globally with a valid passport.
  • Ability to work in an underground environment as required.
  • Verbal and written English language is required.
  • Verbal and written Spanish language is considered an asset.
  • Completion of underground hard rock common core modules in compliance with government and industry standards as applicable.
  • Completion of MSHA certification modules in compliance with government and industry standards as applicable.
  • Must possess a valid driver's license.

Komatsu is an organization committed to diversity and inclusion, supporting a global team to achieve business results and create a better future every day for our employees, customers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation.

Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, or disability. Accommodations during the recruitment process are available upon request.