Restaurant Operations Supervisor

1 month ago


Courtenay, British Columbia, Canada A&W Full time
Job Overview

We are seeking a dedicated and skilled individual to take on the role of Assistant Manager at A&W. This position is crucial for overseeing daily operations and ensuring a high standard of service.

Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 30 to 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a similar role
Key Responsibilities
  • Assess and enhance daily operations
  • Adjust food preparation techniques and menu pricing based on budgetary constraints
  • Track revenue to manage labor costs effectively
  • Evaluate and guide staff performance
  • Plan and coordinate daily activities
  • Recruit and train new staff members
  • Establish staff schedules
  • Determine service offerings and implement operational protocols
  • Calculate costs for products and services
  • Manage inventory organization and maintenance
  • Address customer inquiries and complaints
  • Deliver exceptional customer service
Work Environment
  • Fast-paced atmosphere
  • Ability to work under pressure
  • Meet tight deadlines
  • Stand for extended periods
Personal Attributes
  • Strong client focus
  • Effective interpersonal skills
  • Excellent verbal communication
  • Adaptability
  • Team-oriented
Additional Benefits
  • Parking facilities available
Support Initiatives

A&W is committed to creating an inclusive workplace. We provide various support programs for individuals with disabilities, newcomers, youth, veterans, Indigenous people, mature workers, and visible minorities, ensuring a welcoming environment for all.



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