Retail Operations Supervisor

4 weeks ago


Whitby, Canada Pioneer-On the Run Full time
Position Overview

The Retail Operations Supervisor at Pioneer-On the Run plays a crucial role in overseeing daily store activities, ensuring a seamless shopping experience for customers while managing a dedicated team.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Key Responsibilities
  • Manage inventory and order merchandise to maintain stock levels.
  • Authorize merchandise returns and resolve customer inquiries.
  • Establish and oversee work schedules for team members.
  • Drive sales through effective merchandising strategies.
  • Prepare detailed reports on sales performance, inventory management, and personnel issues.
  • Address and resolve operational challenges, including customer complaints and supply shortages.
  • Organize and maintain a well-structured inventory system.
  • Handle cash management and oversee payroll processes.
Supervisory Responsibilities

Responsible for supervising a team of 1 to 2 employees.

Work Environment
  • Fast-paced retail environment requiring attention to detail.
  • Ability to stand for extended periods is necessary.
Personal Attributes
  • Demonstrates accuracy and reliability in all tasks.
  • Exhibits strong client focus and flexibility.
  • Highly organized with the ability to multitask effectively.
Experience Requirements

Minimum of 7 months to less than 1 year of relevant experience is preferred.

Diversity and Inclusion Commitment

Pioneer-On the Run is committed to creating an inclusive workplace. We implement accessible recruitment policies for individuals with disabilities and provide diversity training to foster a welcoming environment for newcomers, veterans, Indigenous peoples, mature workers, and visible minorities.

Employment Details
  • Employment Type: Permanent
  • Language of Work: English
  • Working Hours: 40 hours per week


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