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Retail Operations Supervisor

3 months ago


Nanaimo, British Columbia, Canada Mountain Warehouse Full time

Position Overview

*Attractive salary* *Employee discount program* *Performance bonus opportunities* *Incentives for employee referrals* *Prominent outdoor retail brand*

Role Summary

As an Assistant Store Leader, you will play a vital role in supporting the Store Manager in overseeing store operations. Your responsibilities will include:

  • Inspiring, guiding, and nurturing your team to achieve consistent results
  • Enhancing Customer Service through team motivation and comprehensive product knowledge
  • Optimizing sales performance and profitability while focusing on key performance indicators
  • Upholding company standards to the highest degree
  • Implementing visual merchandising strategies and product launches
  • Acting as a Brand Ambassador

Candidate Profile

We seek individuals who possess...

  • Experience in retail management within a dynamic environment
  • Exceptional interpersonal skills with a proven history of leading, developing, and motivating teams
  • Strong organizational abilities; effective time management is essential
  • A passion for sales and engaging with customers
  • A track record of commercial achievements and market awareness
  • Recognition of the significance of effective visual merchandising
  • Understanding of the local market and competitive landscape
  • Experience in clothing retail is preferred but not mandatory
  • Enthusiasm, passion, and a proactive approach

About Us

With numerous stores worldwide and a dedicated workforce, we are a leading outdoor retailer with a commitment to innovation. Our expansion includes a strong presence in various countries, and we are dedicated to sustainability by offering organic and recycled products. Explore our brand offerings and our commitment to the community through various initiatives.

Why Work With Us?

We are committed to fostering growth; many of our Assistant Managers have advanced to manage their own stores. We prioritize the development of our store teams, recently launching a comprehensive learning platform with valuable resources.

Employee Benefits

  • Performance Bonus Opportunities
  • One weekend off each month
  • Employee Discount Program
  • Biannual uniform allowance
  • Paid Vacation Days
  • Incentives for Employee Referrals
  • Opportunities for development and advancement in a fast-paced, stable environment
  • Accessible online learning portal for all team members