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Restaurant Shift Manager

2 months ago


Brampton, Ontario, Canada KFC Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at KFC Restaurant. As a Shift Manager, you will be responsible for ensuring the smooth operation of our kitchen and front-of-house areas during your shift.

Key Responsibilities:
  • Establish Methods to Meet Work Schedules: Develop and implement efficient methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
  • Requisition Food and Kitchen Supplies: Order and manage the inventory of food and kitchen supplies, ensuring that we have the necessary resources to meet customer demand.
  • Supervise and Coordinate Activities of Staff: Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet customer needs.
  • Train Staff in Job Duties, Sanitation, and Safety Procedures: Provide training and guidance to staff on their job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service.
  • Estimate Ingredient and Supplies Required for Meal Preparation: Estimate the ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Hire Food Service Staff: Recruit and hire food service staff, ensuring that we have a skilled and motivated team to deliver excellent customer service.
  • Ensure that Food and Service Meet Quality Control Standards: Monitor and ensure that food and service meet our quality control standards, ensuring that customers receive a high-quality experience.
  • Address Customers' Complaints or Concerns: Respond to customer complaints and concerns, ensuring that we resolve issues promptly and efficiently.
  • Prepare and Submit Reports: Prepare and submit reports on sales, customer feedback, and other key performance indicators, ensuring that we have the data we need to make informed decisions.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
  • Work Setting: Restaurant.
  • Tasks: Establish methods to meet work schedules, requisition food and kitchen supplies, supervise and coordinate activities of staff, train staff in job duties, sanitation, and safety procedures, estimate ingredient and supplies required for meal preparation, hire food service staff, ensure that food and service meet quality control standards, address customers' complaints or concerns, prepare and submit reports.
  • Supervision: 3-4 people.
  • Experience: 1 to less than 7 months.
  • Durée de l'emploi: Permanent.
  • Langue de travail: Anglais.
  • Heures de travail: 30 hours per week.