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Academic Program Coordinator

3 months ago


Toronto, Ontario, Canada University of Toronto Full time

Position Overview:

The University of Toronto's Rotman School of Management is seeking a dedicated individual to join the Registrarial Services team as a Program Coordinator. This role is pivotal in ensuring the effective management of student records for a diverse body of approximately 1300 enrolled students in our master's and diploma programs.

About the Institution:
The Rotman School of Management is a prestigious institution recognized for its commitment to academic excellence and innovative research. Situated in the heart of Canada’s financial hub, we are dedicated to fostering transformative learning experiences and public engagement, aligning with our mission to create value for both business and society.

Key Responsibilities:

  • Manage and oversee the processes related to data collection and analysis.
  • Evaluate and enhance records management and administrative processes.
  • Develop and implement strategies for improving registration and enrollment procedures.
  • Analyze course enrollment trends and provide recommendations for course offerings and scheduling.
  • Guide students regarding program and course requirements, offering a range of options and insights.
  • Coordinate operational workflows for enrollment and graduation cycles.
  • Compile, summarize, and distribute evaluations for programs and courses.

Essential Qualifications:

  • A Bachelor's Degree or an equivalent combination of education and experience.
  • A minimum of four years of relevant experience in an academic setting, preferably within registrarial services.
  • Proficiency in developing and maintaining statistical reports and data.
  • Experience in advising students on academic policies and procedures.
  • Exceptional data entry and records management capabilities.
  • High proficiency in Microsoft Excel and Word.
  • Familiarity with student registration systems and the ability to interface with various software for data management.
  • Strong attention to detail and accuracy.
  • Ability to interact effectively with a diverse population of students, faculty, and staff.
  • Excellent written and verbal communication skills, along with strong organizational and analytical abilities.
  • Capability to work independently and manage time effectively under pressure.

Preferred Qualifications:

  • Knowledge of relevant policies and practices within the academic environment.
  • Familiarity with data analysis tools such as Azure and Power BI.
  • Understanding of Rotman graduate programs.
  • Prior experience with the University of Toronto's systems is advantageous.

Attributes for Success:

  • Adaptable and resourceful.
  • Strong interpersonal and communication skills.
  • Detail-oriented and procedural.
  • A collaborative team player.

Equity and Inclusion:
The University of Toronto values diversity and is committed to creating an inclusive environment for all employees. We encourage applications from individuals who identify as members of Indigenous, Black, racialized, and 2SLGBTQ+ communities, as well as persons with disabilities and other equity-deserving groups.