Culinary Operations Supervisor

4 weeks ago


Burlington, Ontario, Canada TIM HORTON DONUTS Full time
Job Overview

As a Food Service Supervisor at TIM HORTON DONUTS, you will play a vital role in overseeing daily operations within our coffee shop environment. Your leadership will ensure that our team delivers exceptional service and high-quality food products.

Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 30 to 40 hours per week
Qualifications

Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.

Work Environment

Our establishment operates in a fast-paced coffee shop setting, where you will be expected to manage various tasks efficiently.

Key Responsibilities
  • Develop and implement strategies to meet work schedules.
  • Supervise and coordinate the activities of staff responsible for food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure that food quality and service standards are consistently met.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit relevant reports.
  • Possess knowledge of the culinary styles offered by the establishment.
  • Oversee the assembly of food trays and the delivery of food trolleys.
  • Establish work schedules for staff.
Supervisory Responsibilities

You will be responsible for supervising a team of 5-10 individuals.

Work Conditions

This role requires the ability to thrive in a fast-paced environment, manage tight deadlines, and perform a combination of sitting, standing, and walking. Physical demands include:

  • Standing for extended periods
  • Bending, crouching, and kneeling
  • Walking
  • Attention to detail
Personal Attributes

The ideal candidate will demonstrate:

  • Client-focused approach
  • Strong interpersonal skills
  • Excellent verbal communication
  • Flexibility and adaptability
  • Team-oriented mindset
  • Initiative and dependability
Experience Requirements

Previous experience of 7 months to less than 1 year in a similar role is preferred.

Diversity and Inclusion

We are committed to providing support and opportunities for individuals from diverse backgrounds, including mentorship and networking for persons with disabilities, newcomers, youth, Indigenous peoples, mature workers, and visible minorities.



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