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Culinary Operations Supervisor

3 months ago

Burlington, Ontario, Canada Tim Hortons (Kahuna Coffee Group) Full time
Position Overview

The role of the Food Service Supervisor is essential in ensuring the smooth operation of our dining services. This position requires a blend of leadership, culinary knowledge, and customer service skills.

Qualifications
  • Education: No formal education required.
  • Experience: 1 to 2 years in a similar role.
Work Environment
  • Staff accommodation is available.
  • Work will be conducted in a food service establishment.
  • Opportunities may arise at various locations.
Key Responsibilities
  • Develop and implement strategies to meet work schedules.
  • Oversee and coordinate the activities of food preparation staff.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Calculate and estimate the necessary ingredients and supplies for meal preparation.
  • Ensure compliance with quality control standards for food and service.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit necessary reports.
  • Possess knowledge of the culinary styles offered by the establishment.
  • Establish and manage work schedules for staff.
Supervisory Responsibilities
  • Oversee food and beverage servers.
  • Manage food service counter attendants and food preparers.
  • Supervise kitchen and food service helpers.
Work Conditions
  • Fast-paced work environment.
  • Ability to work under pressure.
  • Willingness to stand for extended periods.
Personal Attributes
  • Strong client focus.
  • Excellent verbal communication skills.
  • Flexibility in work tasks.
  • Ability to work effectively as part of a team.
Employment Details
  • Permanent position.
  • Work language: English.
  • Hours: 30 to 40 hours per week.