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Culinary Operations Supervisor

3 months ago

Burlington, Ontario, Canada Tim Hortons (Kahuna Coffee Group) Full time
Position Overview

The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our dining services at Tim Hortons (Kahuna Coffee Group). This position requires a blend of leadership, organization, and culinary knowledge to maintain high standards of food quality and customer satisfaction.

Qualifications
  • Education: No formal degree, certificate, or diploma required.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within the food service industry.
Work Environment
  • Staff accommodation is available.
  • Work is conducted in a fast-paced food service establishment.
  • Various locations may be involved.
Key Responsibilities
  • Develop and implement methods to effectively meet work schedules.
  • Oversee and coordinate the activities of staff responsible for food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation practices, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure that food quality and service meet established standards.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit relevant reports as needed.
  • Possess knowledge of the culinary styles offered by the establishment.
  • Establish and manage work schedules for staff.
Supervisory Duties
  • Supervise food and beverage servers.
  • Oversee food service counter attendants and food preparers.
  • Manage kitchen and food service helpers.
Work Conditions
  • Ability to thrive in a fast-paced environment.
  • Capable of working under pressure.
  • Must be able to stand for extended periods.
Personal Attributes
  • Strong client focus and customer service orientation.
  • Excellent verbal communication skills.
  • Flexibility and adaptability in a dynamic work environment.
  • Ability to work effectively as part of a team.
Employment Details
  • Recognized employer.
  • Permanent position.
  • Work language: English.
  • Hours: 30 to 40 hours per week.