Inside Sales Specialist

1 week ago

Mississauga, Ontario, Canada RENESHONE Full time
Job Summary

We are seeking a highly motivated and experienced Pump Sales Representative to join our team at RENESHONE. As a key member of our sales team, you will be responsible for selling pump products and services to customers, primarily through phone and internet interactions.

Key Responsibilities
  • Support customers with sales and after-sales inquiries related to our products and services.
  • Sell or upsell pump products and services to customers, with a focus on achieving maximum sales revenues in assigned territories.
  • Prepare and deliver technical presentations to explain our products and services to prospects and customers.
  • Collaborate with our Ontario Pump Outside Sales Manager to evaluate customer needs and requirements.
  • Meet with and support our Ontario Pump Outside Sales Manager in gathering information about customer needs and requirements.
  • Partner with key peers in the organization to assist in closing sales.
  • Establish meaningful relationships with current and potential customers in assigned territories through phone and internet interactions.
  • Convert qualified leads into customers by engaging them through the sales funnel via tailored discovery discussions, requirements gathering, and meaningful solutions introduction.
  • Optimize customer satisfaction and retention by supporting customers through their customer journey and creating sales reports.
  • Identify opportunities to cross-sell, upsell, and renew contracts with customers.
  • Review customer inquiries and determine appropriate products and services selection, including creation of order notations related to exceptions, deviations, and rebates.
  • Respond to customer requests and maintain accurate and up-to-date records on our CRM system.
Requirements
  • Minimum 7 years of experience in inside sales for pumping products and services, with demonstrated success.
  • Successful experience in presenting and selling mechanical solutions to customers in the industrial field.
  • Acceptable technical level understanding of relevant products from brands such as ARO, PACO, GRUNDFOS, PEERLESS, SACEMI, JOHN CRANES, G&L GOULDS, and BARNES.
  • Successful experience in maintaining and servicing customer accounts.
Education

Bachelor's Degree in Sales, Business Development, Mechanical Engineering, Electrical Engineering, Fire Protection and Safety, Manufacturing, or equivalent education/training/experience.

Skills and Competencies
  • Acceptable knowledge of the Pump, Instrumentation, Systems Controls, and Metering fields.
  • Demonstrated ability to perform without supervision and be self-motivated.
  • Good technical expertise and ability to remain current with industry trends, provincial and federal legislative policies, and changes.
  • Good negotiation skills and ability to close deals.
  • Demonstrated ability to communicate and present effectively to others.
  • Proven organizational skills and ability to effectively communicate.
  • Strong commitment to customer service and bringing value to others.
  • Ability and willingness to learn new platforms, applications, and solutions.
  • Excellent interpersonal relations and ability to work with others effectively in teams.
  • Ability to demonstrate confidence and establish trust with customers.
  • Ability to transfer knowledge and mentor others.
  • Detail-oriented and results-driven, with ability to balance multiple priorities and work under tight deadlines.
  • Positive attitude and desire to contribute to the success of the company.
  • Proficiency in Microsoft programs (Word, Excel, PPT, Teams, Outlook).
Working Conditions
  • Office and warehouse environments.
  • Using a computer keyboard and mouse for extended periods.
About Our Company

RENESHONE is a leading provider of pump products and services, with over 30 years of experience. We specialize in sizing, selecting, diagnosing, repairing, servicing, and selling pumps and similar products. Our team is passionate about serving others and committed to handling most, if not all, of our customers' pumping service and repair requirements.

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