Boutique Retail Operations Leader
4 weeks ago
Roots is more than just a brand; it embodies a culture and lifestyle dedicated to sustainability and community.
Position OverviewThe Boutique Retail Operations Leader is responsible for curating and enhancing the Roots experience for both customers and team members. Reporting directly to the District Manager, this role involves overseeing daily store operations, driving business performance, and nurturing team development through a balanced leadership approach.
Key Responsibilities- Leadership: Inspire and educate the team to foster brand loyalty and achieve high performance, ensuring effective store functionality and profitability.
- Sales Management: Demonstrate a customer-centric selling culture while building brand loyalty through exceptional product knowledge.
- Coaching: Provide ongoing training and development tailored to each team member's strengths and areas for improvement to meet personal sales targets.
- Talent Development: Actively recruit and cultivate top talent to meet current and future business needs.
- Performance Improvement: Establish actionable plans to enhance individual performance and productivity.
- Customer Feedback: Communicate insights regarding customer experiences and quality issues to enhance service and sales.
- Operational Efficiency: Delegate tasks effectively to maximize store operational efficiency.
- Visual Merchandising: Ensure visual merchandising directives are executed accurately and standards are upheld consistently.
- Store Procedures: Oversee store opening and closing processes, including cash handling and securing the facility.
- Budget Management: Maintain payroll budgets and weekly hours to ensure optimal sales floor coverage.
- Inventory Integrity: Supervise the accurate processing of markdowns, transfers, damages, and shipping to uphold inventory integrity.
- Policy Adherence: Ensure compliance with all company policies, procedures, and guidelines.
Roots Corporation promotes a culture of inclusion and respect. We are dedicated to accessible employment practices and encourage applicants to communicate any accommodation needs throughout the recruitment process.
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