Retail Operations Supervisor

4 weeks ago


Kelowna, British Columbia, Canada VM's Art of Installation Ltd. Full time
Position Overview

As a Store Operations Leader at VM's Art of Installation Ltd., you will play a crucial role in overseeing the daily functions of our retail environment. Your leadership will ensure a seamless operation while enhancing customer satisfaction.

Educational Requirements
  • Completion of a college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years.
Key Responsibilities
  • Lead and manage staff, delegating tasks effectively.
  • Analyze market research and trends to assess consumer demand and potential sales volumes.
  • Establish and enforce pricing and credit policies.
  • Design and execute marketing strategies to boost sales.
  • Prepare budgets and monitor financial performance, including revenues and expenses.
  • Address and resolve issues, including customer inquiries, complaints, and supply shortages.
  • Recruit, hire, and oversee staff and/or volunteers.
  • Supervise both office and volunteer personnel.
  • Plan, organize, direct, control, and evaluate daily operational activities.
Work Environment
  • Fast-paced setting requiring attention to detail.
  • Involves a combination of sitting, standing, and walking.
Personal Attributes
  • Exhibit a positive attitude.
  • Demonstrate effective time management skills.
  • Maintain a strong client focus.
  • Be highly organized.
  • Possess the ability to multitask efficiently.
Experience Requirements
  • 3 to less than 5 years of relevant experience.
  • Employment Duration: Permanent.
  • Working Language: English.
  • Work Hours: 40 hours per week.


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