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Retail Leader

2 months ago

Kelowna, British Columbia, Canada La Senza Full time

Overview

As a Retail Leader, you'll play a vital role in guiding our store's success by supporting the management team and fostering a positive and productive environment for our sales associates. Your passion for customer service and expertise in La Senza products will be instrumental in driving sales and exceeding customer expectations.

Your Responsibilities:

  • Lead by example, demonstrating exceptional selling techniques and coaching your team to achieve their full potential.
  • Collaborate with the management team to create a welcoming and engaging atmosphere for our customers, ensuring every interaction is positive and memorable.
  • Contribute to a supportive and inclusive work environment by resolving associate relations issues effectively and promoting teamwork across all areas of the store.
  • Build lasting relationships with our customers by providing expert product knowledge and personalized recommendations.
  • Ensure seamless customer experiences by coordinating efforts between team members and maintaining a well-organized and visually appealing sales floor.
  • Assist in managing daily operations, including opening and closing procedures, cash handling, and inventory control.
  • Stay up-to-date on company initiatives and implement strategies to optimize store performance and achieve sales goals.

Your Qualifications:

  • Proven ability to deliver exceptional customer service and drive sales results.
  • Strong communication and interpersonal skills, with the ability to effectively lead and motivate a team.
  • Experience in retail management or supervisory roles, demonstrating a commitment to performance excellence.
  • Flexible availability, including evenings, weekends, and holidays.