Administrative Coordinator, Oncology Services

4 weeks ago

Kelowna, British Columbia, Canada PHSA Full time

Administrative Coordinator, Oncology Services
 BC Cancer

As an integral part of the healthcare team, the Administrative Coordinator delivers essential secretarial and organizational support within a collaborative environment. This role is vital in ensuring a secure atmosphere for patients, families, and staff by strictly following safety protocols, procedures, and emergency guidelines.

Key Responsibilities

  • Manage incoming calls from various sources, including patients; direct calls to appropriate personnel or provide relevant information as necessary.
  • Assess the urgency of incoming communications and respond accordingly.
  • Facilitate the exchange of information between clinical staff and external facilities.
  • Acquire reports by liaising with relevant departments or external entities.
  • Schedule appointments and diagnostic tests for patients in partnership with the clinical team.
  • Utilize the patient information system to access necessary patient data.
  • Welcome visitors and address inquiries effectively.
  • Organize meetings and conferences, managing all logistical aspects. Serve as a recording secretary by preparing agendas, drafting, typing, and distributing minutes, and assembling necessary materials.
  • Open, prioritize, and distribute incoming mail. Maintain records and correspondence.
  • Format and revise documents for official correspondence. Draft routine communications for necessary signatures.
  • Assist in gathering, organizing, formatting, and preparing reports as needed.
  • Support clinicians in the development of research documents and grant proposals by compiling information and updating existing documents.
  • Aid in clinician scheduling, time management, and collaborate with the clinical team for coverage as required.
  • Undertake additional related duties as assigned.

Qualifications

Required:

  • Completion of Grade 12, graduation from a recognized secretarial program, including a course in medical transcription, along with three years of recent relevant experience, or an equivalent combination of education, training, and experience.

Additional Assets

  • Understanding of the social, economic, political, and historical contexts affecting Indigenous communities, along with familiarity with Indigenous Cultural Safety and anti-racism initiatives.
  • Proficiency in typing at a minimum of 50 words per minute.
  • Strong verbal and written communication skills.
  • Ability to interact effectively with others.
  • Physical capability to perform the duties of the position.
  • Organizational skills to manage work efficiently.
  • Competence in operating relevant equipment.

What We Offer

Every employee at PHSA plays a crucial role in delivering optimal patient care for our community. Whether you are involved in direct patient care, conducting research, or facilitating the work of others, your contributions significantly impact the lives of individuals across British Columbia.

  • Be part of one of BC's largest employers, with extensive programs, services, and operations that provide numerous opportunities for professional growth and recognition.
  • Access to professional development through our in-house training programs, featuring over 2,000 courses, including specialized training in Indigenous Cultural Safety.
  • PHSA promotes a flexible work environment, offering remote work options to support our employees.
  • Enjoy WorkPerks, a premium discount program that provides a variety of local and national discounts on various products and services.

About Us

BC Cancer is dedicated to providing comprehensive cancer control for the residents of British Columbia. As part of the Provincial Health Services Authority (PHSA), we collaborate with BC health authorities to plan, manage, and evaluate specialized health services, ensuring equitable and cost-effective healthcare for all.

PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We value diversity and recognize that our ability to provide exceptional care relies on a rich tapestry of skills, knowledge, backgrounds, and experiences, fostering a safe, inclusive, and welcoming environment.

Reconciliation is a continuous journey that requires shared responsibility. The BC Government's endorsement of the Declaration on the Rights of Indigenous Peoples Act marks a significant advancement in this endeavor, which all health authorities are expected to support as we work alongside Indigenous Peoples to forge a sustainable path toward lasting reconciliation.

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