Hotel Operations Manager

4 weeks ago


Jasper, Canada Athabasca Hotel Full time
Job Title: Hotel Assistant Manager

Athabasca Hotel is seeking a highly skilled and experienced Hotel Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Supervise and manage a team of staff to ensure seamless hotel operations
  • Perform front desk duties, including check-in, check-out, and guest services
  • Prepare and manage budgets, monitor revenues and expenses, and make informed business decisions
  • Oversee maintenance activities, ensuring the hotel's facilities and equipment are well-maintained
  • Enforce policies and procedures, ensuring compliance with hotel standards
  • Address customer complaints and concerns in a professional and courteous manner
  • Assist guests with special needs, providing exceptional customer service
  • Establish work schedules, ensuring adequate staffing levels
Requirements:
  • College, CEGEP, or equivalent education in hotel management or a related field
  • 1-2 years of experience in hotel management or a related field
  • Smart Serve certification
  • Proficiency in MS Office, including Word, Excel, and Outlook
  • Ability to work in a fast-paced environment, under pressure, and with attention to detail
  • Excellent communication and interpersonal skills
Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Group insurance benefits
  • Life insurance
  • Long-term care insurance
Work Environment:

Athabasca Hotel offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced hotel professional, we encourage you to apply for this exciting opportunity.



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