Hotel Operations Manager
3 weeks ago
Athabasca Hotel is seeking an experienced Assistant Hotel Manager to join our team. As a key member of our management team, you will be responsible for supervising staff, performing front desk duties, preparing budgets, and ensuring the smooth operation of our hotel.
Key Responsibilities- Supervise Staff: Lead and motivate a team of staff to provide exceptional customer service and ensure the hotel runs efficiently.
- Front Desk Duties: Manage the front desk, handle guest inquiries, and resolve any issues that may arise.
- Budget Preparation: Assist in preparing budgets and monitoring revenues and expenses to ensure the hotel remains profitable.
- Maintenance Activities: Oversee maintenance activities to ensure the hotel remains in good condition.
- Policies and Procedures: Enforce hotel policies and procedures to maintain a high level of service and quality.
- Customer Service: Address customer complaints and concerns in a professional and courteous manner.
- Education: College, CEGEP, or equivalent certificate or diploma.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a strong attention to detail.
- Health Benefits: Dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
- Financial Benefits: Group insurance benefits and life insurance.
- Long-Term Benefits: Long-term care insurance.
- Other Benefits: Free parking, on-site amenities, and on-site housing options.
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