Retail Operations Supervisor

1 month ago


Prince Rupert, Canada Mackenzie Furniture Ltd Full time
Position Overview

The Retail Operations Supervisor at Mackenzie Furniture Ltd is responsible for overseeing daily store activities and ensuring a high level of customer satisfaction.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a supervisory role
Key Responsibilities
  • Delegate tasks to sales personnel
  • Recruit and train new staff members
  • Authorize merchandise returns
  • Create and manage employee work schedules
  • Engage in direct sales of products
  • Compile reports regarding sales performance, inventory management, and staffing issues
  • Address and resolve customer inquiries, complaints, and supply challenges
  • Maintain and organize stock inventory
  • Supervise and coordinate the activities of retail staff
Supervisory Responsibilities

Oversee retail sales associates and sales clerks.

Work Environment
  • Attention to detail is essential
  • Ability to walk, sit, and stand for extended periods
Personal Attributes
  • Strong client focus
  • Effective interpersonal communication skills
  • Excellent verbal communication
  • Adaptability and flexibility
  • Highly organized
  • Dependable and reliable
  • Team-oriented mindset
Benefits
  • Comprehensive health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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