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Appointment Coordinator

2 months ago


London, Ontario, Canada OpenRoad Auto Group Full time
Unlock Your Potential with OpenRoad Auto Group

We are seeking a highly organized and customer-focused Appointment Coordinator to join our team at OpenRoad Auto Group. As a key member of our service team, you will play a vital role in ensuring seamless customer experiences and efficient appointment scheduling.

Key Responsibilities:
  • Manage customer appointments and schedules with precision and attention to detail.
  • Communicate effectively with customers to confirm appointments and address any concerns.
  • Collaborate with service teams to ensure timely and accurate appointment processing.
  • Monitor and report on appointment trends and customer feedback.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • 2+ years of experience in customer relations or a related field.
  • Excellent organizational and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic knowledge of automotive equipment and parts.
  • Proficiency in computerized appointment systems.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A comprehensive benefits package, including extended health and dental coverage.
  • A competitive salary and incentives.

We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.