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Appointment Coordinator
2 months ago
We are seeking a highly organized and customer-focused Appointment Coordinator to join our team at OpenRoad Auto Group. As a key member of our service team, you will play a vital role in ensuring seamless customer experiences and efficient appointment scheduling.
Key Responsibilities:- Manage customer appointments and schedules with precision and attention to detail.
- Communicate effectively with customers to confirm appointments and address any concerns.
- Collaborate with service teams to ensure timely and accurate appointment processing.
- Monitor and report on appointment trends and customer feedback.
- Participate in ongoing training and development to enhance skills and knowledge.
- 2+ years of experience in customer relations or a related field.
- Excellent organizational and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic knowledge of automotive equipment and parts.
- Proficiency in computerized appointment systems.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A comprehensive benefits package, including extended health and dental coverage.
- A competitive salary and incentives.
We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.