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Food Service Supervisor

2 months ago

Lower Sackville, Nova Scotia, Canada T Enterprises Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at T Enterprises Ltd. as a Team Lead. In this role, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our team members are well-trained and motivated.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Establish methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Customer Service
    • Ensure that food and service meet quality control standards, exceeding customer expectations and promoting a positive brand image.
    • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Team Development
    • Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations, promoting cultural understanding and exchange.
    • Recruit and support newcomers and refugees, providing opportunities for growth and development.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service establishment or related field.
  • Excellent leadership and communication skills, with the ability to motivate and train staff.
  • Strong problem-solving and analytical skills, with the ability to optimize operations and minimize waste.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and team development.
Work Environment

This is a permanent position, working 30 to 40 hours per week. The work language is English, and the work setting is a food service establishment or coffee shop.