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Clerical Support Specialist

2 months ago

Victoria, British Columbia, Canada Provincial Health Services Authority Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at the Provincial Health Services Authority. As a key member of our Regional Programs team, you will provide administrative support to our multi-disciplinary team, ensuring the smooth operation of our Forensic Psychiatric Services.

Key Responsibilities
  • Provide clerical support services, including transcribing medical dictation, maintaining schedules, and typing non-technical material.
  • Operate a multi-line switchboard, respond to inquiries, and redirect callers to appropriate personnel.
  • Enter data into typing logs, track completed reports, and maintain client charts according to established procedures.
  • Process referrals, enter client data into computer systems, and maintain client records.
  • Coordinate and prepare client charts for off-site storage, and maintain schedules and perform event and program tracking.
  • Perform a variety of clerical functions, including operating a facsimile and/or photocopier, and distributing information as requested.
Requirements
  • Grade 12, graduation from an approved program in medical transcription, and one (1) year of recent, related experience, or an equivalent combination of education, training, and experience.
  • Ability to communicate effectively both verbally and in writing.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
What We Offer
  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).

We are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background, and experience, and value a safe, inclusive, and welcoming environment.