Food and Beverage Operations Manager
1 week ago
We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at CB Canada. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day activities of our Food and Beverage operations, ensuring exceptional customer service and a seamless dining experience for our guests.
Key Responsibilities- Leadership and Management
- Lead and motivate a team of Food and Beverage staff to deliver exceptional customer service and achieve business objectives.
- Develop and implement strategies to improve operational efficiency, productivity, and customer satisfaction.
- Customer Service
- Ensure that all guests receive a warm and welcoming experience, with prompt and attentive service.
- Address customer complaints and concerns in a professional and courteous manner.
- Operations and Logistics
- Oversee the preparation and presentation of food and beverages, ensuring high standards of quality and presentation.
- Manage inventory, supplies, and equipment to ensure efficient operations and minimize waste.
- Training and Development
- Provide training and coaching to Food and Beverage staff to enhance their skills and knowledge.
- Develop and implement training programs to improve customer service, food safety, and operational efficiency.
- Education and Experience
- Post-secondary education in hospitality or a related field.
- Minimum 2 years of experience in a Food and Beverage management role, preferably in a high-volume restaurant or hospitality setting.
- Skills and Qualifications
- Proven leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Competitive Compensation and Benefits
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A generous bonus structure, based on individual and team performance.
- Opportunities for Advancement
- Opportunities for career advancement, with a clear path for professional growth and development.
- Access to training and development programs, to enhance your skills and knowledge.
- A Dynamic and Supportive Work Environment
- A dynamic and supportive work environment, with a team of passionate and dedicated professionals.
- A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace.
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