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Food Service Supervisor

2 months ago

Holland, Canada HOLLANDER MOTOR HOTEL Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Hollandander Motor Hotel. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our guests receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Food and Supply Management
    • Requisition food and kitchen supplies in a timely and cost-effective manner.
    • Ensure that all food and supplies are stored and handled in a safe and sanitary manner.
  • Staff Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food.
    • Provide guidance and training to staff to ensure that they are equipped to provide exceptional service to our guests.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that all customer interactions are handled in a friendly and welcoming manner.
  • Record Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports as required.
  • Other Responsibilities
    • Prepare food order summaries for the chef.
    • Supervise and check the delivery of food trolleys.
    • Establish work schedules to ensure that all tasks are completed efficiently and effectively.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Physical stamina to perform the duties of the role.
  • Personal Suitability
    • Client focus.
    • Initiative.
  • Support for Indigenous People
    • Participate in a government or community program or initiative that supports Indigenous people.
    • Offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
    • Develop and maintain relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
    • Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
    • Facilitate access to Elders who can offer support and guidance to Indigenous workers.
Working Conditions and Physical Capabilities
  • Fast-paced environment.
  • Work under pressure.
  • Physically demanding.
Language of Work
  • English.
Hours of Work
  • 35 hours per week.