Branch Manager

1 month ago

Westlock, Canada Royal Bank of Canada Full time

Job Summary

Job Description

Lead a Team to Success

What is the Opportunity?

As a Branch Manager at Royal Bank of Canada, you will be a local market leader, motivating and coaching your team to deliver exceptional client experiences. You will capitalize on emerging market opportunities, act as an RBC Ambassador within your community, and build relationships with other RBC partners. Your goal is to support the ongoing development of staff through consistent routines, ensuring a high level of employee capability and engagement.

Key Responsibilities

  • Deliver results and support new client acquisitions through multiple channels, including your team and local partners
  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
  • Ensure high employee engagement through recruiting, talent management, development, and career planning
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

Requirements

Must-have

  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
  • Minimum 3 years in a people management role
  • Entrepreneurial business acquisition mindset
  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Nice-to-have

  • Experience in both business and personal banking

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Financial strength and strong brand to support your goals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Work Environment

We strive to provide an accessible work environment for our employees with different abilities. If you need any accommodations during the recruitment process, please let us know.

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