Future Opening: IT Infrastructure Specialist

4 days ago


Québec, Quebec, Canada Coveo Full time

About the Role

We are seeking a talented IT Infrastructure Specialist to join our IT team at Coveo. As a key member of our team, you will play a crucial role in ensuring the success and efficiency of our internal infrastructure.

Key Responsibilities

  • Coordinate the efforts of the IT Infrastructure team with ongoing projects, ensuring seamless execution and timely completion.
  • Design, build, maintain, and optimize our internal infrastructure, including Hyper-V, AWS, and software systems.
  • Participate in troubleshooting and problem-solving, proposing innovative solutions and advice to improve system performance.
  • Collaborate with the IT Support team to resolve complex technical issues and provide expert guidance.
  • Manage system-related projects and requests from end to end, including procurement, deployment, and configuration of new tools.

Requirements

  • 5-8 years of experience in maintaining and debugging various SaaS solutions and providers (Google Workspace, Microsoft 365, AWS, etc.).
  • Networking experience, with a focus on maintenance and debugging.
  • In-depth knowledge of agile methodology and its application in IT infrastructure management.
  • Proven experience with mobile device management (Intune, Ivanti, Munki, ABM, Microsoft Autopilot).
  • Ability to work full-time in one of our offices (Quebec, Montreal, Weert, or London) or remotely, with occasional travel for team-building events.

About Coveo

Coveo is a Quebec-based company, pioneering AI-powered search and recommendations. We combine unified content, unified interactions, behavioral data, and machine learning to deliver relevant information and recommendations across every business interaction. Our innovative approach has made us a world leader in our industry, and we're committed to creating a collaborative, diverse, and trusting work environment.



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