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IT Infrastructure Specialist

2 months ago

Québec, Quebec, Canada CAT inc Full time

About CAT Inc.

CAT Inc. is a leading provider of transportation and logistics services in North America. With a strong presence in the industry, we offer a wide range of solutions to meet the diverse needs of our customers.

Job Summary

We are seeking an IT Infrastructure Specialist to join our team at CAT Inc. As a key member of our IT department, you will be responsible for maintaining, optimizing, and securing our IT systems. Your role will be pivotal in ensuring the smooth operation of our IT infrastructure, providing the technical backbone for our subsidiaries' operations.

Key Responsibilities

  • Administer and manage IT systems, including servers, network devices, and software applications.
  • Configure and maintain network equipment (switches, routers, firewalls), ensuring network security and efficiency.
  • Provide Level 2 and 3 technical support, resolving complex issues in a timely manner.
  • Collaborate with vendors and internal teams for IT project implementation and infrastructure upgrades.
  • Ensure compliance with cybersecurity policies and standards.
  • Participate in and provide input to system architecture design, planning, and implementation of new systems.

Requirements

  • Bachelor's degree or diploma in Computer Science, IT, or a related field. Relevant industry certifications are an asset.
  • Minimum of 3 years' experience in IT infrastructure roles with hands-on experience in
  • Configuring and troubleshooting network equipment, including switches and firewalls (Fortinet, Cisco, MikroTik). Extensive knowledge of IP, WAN, LAN, and VPN technologies.
  • Working with Windows Server environments (2008 – 2022), Azure cloud services, and virtualization technologies (VMware, Hyper-V)
  • 2+ years of previous experience in Microsoft Azure and MS 365 administration and deployment
  • Experience with SAN, NAS, Azure storage and Veaam backup system
  • Implementing and managing cybersecurity measures and best practices.
  • Strong problem-solving skills and ability to handle complex technical scenarios.
  • Excellent communication skills, with a focus on customer service and team collaboration

Benefits

  • Dental care
  • Life insurance
  • Paid time off
  • On-site parking
  • Wellness program
  • RRSP Plan